When will the pool open?
Beginning Saturday, May 27th, the pool will be open daily including Sundays and Holidays. During school days the pool will be opened from 4:00pm-8:00pm and on non-school days the operating hours are as follows:
Monday through Friday 12:00pm – 8:00pm
Saturday, Sunday & Holidays 10:00am – 8:00pm
Do we need a pool pass?
Yes. All households MUST register online. Each registered household can request up to 7 total passes. We will issue them either as Adult or Child (12 and under).
Who can get a membership to the pool?
Only homeowners in the North Crossing subdivision, who are current with their Homeowners Association dues ($0 balance), will be allowed to have a membership to the pool. The costs to operate, manage, and maintain the pool are a part of the yearly homeowner’s assessment; there is no additional cost to you.
Are guests allowed? How Will I get a guest pass?
Who will manage the pool?
American Pool will manage the North Crossing pool. American Pool provides a full-time manager, certified lifeguards, and performs the operation and maintenance of the pool. Any questions about the pool operation may be directed to them at 410-363-6800.
Can I rent the pool for private parties before or after normal operations?
Pool parties will not be offered at this time.
What rules will govern the pool operation?
The North Crossing Pool Rules as re-affirmed by the Board of Directors on February 23, 2011. Each homeowner is responsible for reviewing the rules with their household members as well as their guests. American Pool’s staff will be advised to strictly enforce the Board-approved rules for the safety and enjoyment of everyone. The rules apply to American Pool’s Management Staff as well. Guidelines for guests are outlined in the pool rules.
Will other events be held at the pool?
It’s possible. Any happenings will be posted on the Bulletin Board in the pool house. However, keep in mind for these types of events to be held, volunteers from the community are needed. If you wish to volunteer, please notify Clagett Management.
What if I discover a problem at the pool or with the lifeguard staff?
American Pool is responsible for full management of the pool and its staff. If any problems are discovered, please bring them to the immediate attention of the lifeguard staff. You can also send an email to the pool manager at NorthCrossingPool@iCloud.com.
If you feel your problem has not been addressed then please call your Association Manager at Clagett Management at 240-651-3019.
What are you doing differently due to COVID-19?
At the recommendation of our pool management company, we've decided to adopt the CDC's latest guidance for community pools by implementing the following temporary rules and restrictions:
Limiting capacity to 50% (72 people) to ensure sufficient space for social distancing
Limiting access to community members only (no guests)
Providing sanitizer and wipes for patrons
Cleaning “high touch points” (like doorknobs and rails") regularly
Cleaning the clubhouse twice daily
Closing the wading pool
If/when the CDC’s guidance changes we will revisit these rules and restrictions accordingly.